Customer Testimonials

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Google Sep 26, 2026

Great experience. Thanks Brian.

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Google Sep 26, 2026

The entire staff is amazing, made the experience easy! Brain H, Brandon R, Brandon G and Brad just excellent!

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Google Sep 21, 2026

Such a great dealership to work with very knowledgeable on all the units on your lot finance department is outstanding very respectful and know how to talk with people and help you out to the fullest my upmost respect to Kyle Miller and sales selling us our third car within a year Kevin and finance for helping get the job done great guys phenomenal working with you. Glad to be part of the Volkswagen family. I’d give these guys 10 stars but there’s not an option🏆🤩 Thank you once again

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Google Sep 18, 2026

Could not be happier with my encounter with Brian halfaday! Went in for another vehicle and left with something even better. Brian has been nothing short of amazing. Even since we’ve gotten our car, he’s done wonderful with answering any questions and following up, in case we needed anything. Couldn’t recommend him enough!!

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Google Sep 16, 2026

Helpful staff and the parts guys are entertaining

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Google Sep 13, 2026

Thanks a lot all team, especially Brian! I have a new car!!!

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Google Sep 12, 2026

Ethan was extremely helpful and made buying a suv easy.

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Google Sep 8, 2026

Brian Halfaday was so knowledgeable about the car we were interested in and his expertise gave me peace-of-mind when buying my first brand new car!

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Google Sep 6, 2026

We purchased a 2024 Mazda cx50 here yesterday. Troy Wolfson was our salesman. He was good to work with and it turns out we’re known him and his family since he was a young kid! The overall experience was great! If you are looking for a car, look for Troy!

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Google Sep 4, 2026

Lee Mcgee was very nice helpful and informative. He was able to answer most if not all the questions I had to get me on my way with the purchase of my vehicle! Thank you Lee!

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Google Sep 3, 2026

My husband was in a car accident with our newest vehicle. We were quite shocked and very unprepared to hear that the person's insurance company who hit him were going to total his vehicle! Since we have 2 young children and we both work, we can not get by without 2 vehicles. We went to Kia and spoke with Megan Ponti. OMG, what a God send! She was so amazing I can't even begin to tell you. She put our minds right at ease and worked with us every step of the way. She truly listened to our needs and ... Read More

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Google Sep 3, 2026

I had a great experience buying my car here. Tyler Heuer was very helpful, and made the whole process so quick. From the moment I walked in, Tyler listened to what I wanted and didn't try to push me into something more expensive. Was able to locate the car I wanted and get it within a reasonable timeframe. Financing was quick and smooth. I definitely would work with Tyler again in the future.

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Google Sep 2, 2026

Thanks Lee and Boucher for a great sales experience. The process was great and we are very happy with the car. Thank you

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Google Aug 31, 2026

Me and wife stopped by Kia and were helped by Megan who did an awesome job with our trade in. She answered every question we had and made us comfortable the whole time. We definitely had a great experience thanks to Megan!!

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Google Aug 31, 2026

I had a great experience working with Nick and the process was pretty straightforward. I knew what I was interested in so there wasn’t much inventory to sort through when I got there. I had a pretty good expectation for how the process works so there wasn’t any surprises. Overall, I’m very happy with my choice of car!

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Google Aug 30, 2026

Wife is very happy with her new car! Lee entertained our kids throughout the process, and ensured we were taken care of. Highly suggest working with Lee and the team at Frank Boucher Kia!

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Google Aug 30, 2026

Thank you so much Meg! You truly were such a knowledgeable, kind and PATIENT person! I felt heard with all my questions and you were so helpful. Even provided the snacks while we waited, haha! We love our new telluride and are so grateful for all your help!

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Google Aug 29, 2026

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Google Aug 27, 2026

Megan and the team have been fantastic. I previously was driving a Sorrento 2026 which they made very easy to negotiate with them. I told Them what I wanted and they gave me exactly that they did the exact same thing when I came back for the Kia hybrid Telluride 2027. I came in on Thursday and I left with Telluride on Friday. The team is very easy to work with. I highly recommend going to this Kia.

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Google Aug 25, 2026

Dan was a great rep. I filed out a form for a quote and he got back to me within 20 minutes. We got the car within a week after discussions. Seamless process.

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Google Aug 15, 2026

Friendly staff! Worth the drive! They honored the online e-pricing and clearly stated purchase fees. They held the car for me even though it was a highly desired model!

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Google Aug 9, 2026

Lee needs a raise.

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Google Aug 9, 2026

Thomas was the absolute best sales person! Kevin in financing was great at explaining everything and Brian is a whiz at all the bells and whistles with the app! Very happy with our experience!

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Google Aug 3, 2026

Just purchased a new Kia Sportage and was very happy with the whole process. Lee McGee was very patient as we were not that familiar with the different models. Very friendly and helpful, He is a asset to your business! The showroom and service department is spotless and the staff friendly but not pushy. Will definitely recommend Boucher and Lee McGee to anyone!

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Google Aug 2, 2026

We had a great experience with Alyssa and Noah. They were very informative and helpful in buying our new Kia Sportage.

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Google Jul 31, 2026

Ash and JP help Us out a lot great place went to get a minivan because our mitsubishi outlander was too small they treated us great 100% will come back when im getting my new car

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Google Jul 29, 2026

As always there's bumps in the road when buying a new car. We smooth them out and I'm pleased but hated to see the old one go. Thanks Brandon. Ben

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Google Jul 28, 2026

Troy was so helpful with everything! He made it very easy to navigate the whole process. From test driving to feature comparisons to setting up the app.

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Google Jul 25, 2026

Kyle, Brandon, and Kevin worked extra hard to get me into the vehicle I wanted and at the rate/price that was comfortable for me. They were patient and kind and I appreciate everyone's effort. I am happy with my purchase .

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Google Jul 25, 2026

It w as a pleasure working with the team at boucher! This is my second vehicle I purchased from the boucher group and I couldnt be happier. Brian H. the salesman went above and beyond to grab the vehicle i wanted.

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Google Jul 23, 2026

Brian was great! Helped me finalize on my brand new Kia. He was very informative and patient. Would definitely recommend him! Thank you so much Brian you are the best

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Google Jul 21, 2026

My experience today at Frank Boucher Kia of Racine, turned out to be a pleasant experience. Tyler was extremely personable and knew how to treat people along with the others that We’re involved in this process. (I’m sorry if I don’t remember everyone’s names). I think he will prove to be a valuable asset to Frank Boucher Kia moving forward. The Team that assisted worked through a couple hiccups and kept everything moving so the time spent always had something happening, reducing the boredom that a car purchase experience can create. I appreciate all those who ... Read More

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Google Jul 19, 2026

11/10 dealership experience! We worked with Lee and he was amazing! I have had multiple bad dealership experiences so even walking through the doors makes me very uncomfortable but from the minute we arrived Lee made us feel welcomed and at ease! Everyone else we encountered was courteous as well! At the end of the day Lee helped get me in my dream Carnival at a price we were comfortable with and that’s all you can ask for! Can’t recommend working with Lee at Boucher Kia enough!

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Google Jul 16, 2026

I had a very good experience!!! It was rather easy going. As a first time car buyer, they were very patient with me as I learned through the process. They were also extremely helpful and straightforward!! If I ever had to buy another car, I’d definitely go back to this dealership.

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Google Jul 15, 2026

I've been a Frank Boucher Kia customer for years and when I recently decided to upgrade my vehicle they did not disappoint. Brian Halfaday was the probably the best salesman I've ever dealt with. He was friendly with a no pressure attitude and a great sense of humor. He gave me all the time I needed to come to a decision without excessive sales pitches.

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Google Jul 12, 2026

All of the sales staff were friendly, knowledgeable and professional. I went into the dealership on a Monday, told them which vehicle I wanted along with a specific color and interior. They did not have one on the lot, but two days later, I drove home in my new Kia!

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Google Jul 11, 2026

Excellent experience all around. Gregory was great!!!!

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Google Jul 11, 2026

Awesome buying experience ! Thank you Nick 😊!!

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Google Jul 7, 2026

I had a great experience working with Gregory while purchasing my new 2026 Kia K4. He was easy to talk to, professional, and made the entire process simple and stress-free. He provided a clear timeframe for when the vehicle would arrive and kept everything straightforward from start to finish. Gregory did a great job communicating and making sure I knew what to expect throughout the buying process. I appreciate the great customer service and would definitely recommend working with him if you’re looking for a new vehicle.

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Google Jul 6, 2026

Absolutely fantastic experience at Frank Boucher Kia. From my first call, they listened to exactly what I wanted and found the perfect 2027 Telluride for me. The team had everything prepared before I arrived, so pickup was quick and stress-free - no pressure, no games, just straightforward, honest service. Definitely worth the drive and I’d happily recommend them to anyone looking for a new Kia.

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Google Jul 4, 2026

Very helpful in selecting a new Niro. Brian Halfaday was personable & easy to work with.

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Google Jul 3, 2026

We had another great car buying expeience at Frank Boucher Kia in Racine. We Traded in our 2023 Kia Seltos (also purchased from Frank Boucher Kia) for a new 2027 Seltos and couldn't be happier. Our sales consultant Megan Kolmos and the entire team at Frank Boucher is wonderful. From sales to finance to management to the service department, the entire team is great and make you feel like family. If you are looking for a new Kia, I recommend stopping in and asking for Megan. She will take care of you very well and will do so with a beautiful ... Read More

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Google Jul 2, 2026

The staff at Boucher were professional and a pleasure to work with!

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Google Jul 1, 2026

During my purchase with Mr. Lee, he was more than an ordinary sales person. He overly considered my budget and treated me as a human being. Mr. Lee worked very hard to get me at a rate that I was comfortable with. I recommend you to get Mr. Lee on your side. A total 10 out of 10. P.S he might gift you a surprise.

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Google Jun 30, 2026

Kia Boucher of Racine was a pleasure to deal with. Brandon, Brian H and the entire team were upfront and professional. There are very few car dealerships that I will deal with and it was great to go in and get the deal done with all the back and forth. If you are in the market for a new vehicle whether it’s a Kia, Mazda or VW, do yourself a favor and avoid the headaches of other dealerships. Great job to the entire team at Boucher Kia in Racine WI

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Google Jun 30, 2026

Bryan was a huge help! And Patient! The staff was kind and helpful!

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Google Jun 27, 2026

LT was wonderful to work with. Extremely thorough on explaining various models, options, pros cons, based on what I was looking for. He wasn't pushy and very patient. The whole process at the dealership was easy and excited to drive my Sorento for years to come.

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Google Jun 23, 2026

Happy with the inventory and Price. Highly suggest asking for Mr. Lee McGee - pleasure to work with and he didn't push us into anything we didn't want or need. Wonderful Experience.

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Google Jun 22, 2026

We enjoyed working with Brian H. He went out of his way to find the vehicle perfect for us. Very professional and took lots of notes to understand our driving needs. Dealership was clean with many bays in the service area. Only negatives were not much wiggle room on price with some hard sales on after market warranties related to the finance area.

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Google Jun 18, 2026

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Google Jun 17, 2026

Gregory in sales and Brandon in finance were great to work worth. They are professional.

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Google Jun 13, 2026

I bought a used car here recently and my salesperson Megan Kolmos was so so so helpful! 🙂 She was so fun to talk to and she really took the time to listen! This was my first time buying a car on my own so I really appreciated that she and Gabe (my finance manager) took the time explain things so I wasn't just blindly signing documents. She also gave me a chance to actually see how my car handled with acceleration, breaking, and fast turns which was super helpful! Since my last car was totalled, it was super reassuring ... Read More

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Google Jun 13, 2026

Great experience! Sales and Finance were helpful and made the process quick and easy. The team went above and beyond, and I couldn't be happier with the service. Highly recommend!

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Google Jun 10, 2026

If you looking for a new or used car, start with FB Kia of Racine and ask for Lee McGee. He helped me into my preowned 2017 Jeep Renegade that I absolutely love. I wasn't planning on buying a vehicle, but was forced into it when the insurance company unexpectedly totalled my car after initially approving the repairs. Lee and his team made this unfortunate situation much easier. We will be back when it's time for my husband to get a new vehicle.

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Google Jun 9, 2026

Chris referred Greg and I also worked with Gabriel in financing and Brandon stopped by to say hi. Everybody was absolutely wonderful. I couldn’t believe when I came in I wouldn’t be walking out with the brand new car. I love my new Kia. I have been a faithful Kia owner since 1999

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Google Jun 8, 2026

Very pleased with this dealership. Brian did a great job and they made the process as easy as possible. I talked to other dealerships that were not as responsive or as clear with regard to accurate negotiation/communication.

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Google Jun 8, 2026

Mr Lee McGee is the best. He keeps it 100% Cars sales is a cut throat business, not only do Salespeople have to deal with hitting crazy high goals but they still contend with internal competition. Despite it all Lee stays genuine and won’t lead you astray. He goes to the bat for his clients and that’s what makes him stand out. If you visit Frank Boucher Kia of Racine, just ask for Lee McGee and say Duncan sent ya!

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Google Jun 7, 2026

Alyssa was great to work with. We went to a few other dealerships and were not impressed with their sales teams. Alyssa impressed us so much that we traveled hours to buy a car from her. We felt heard and their entire team was friendly and accommodating. Buying a car with Alyssa and her team was easy! Highly recommend going with her if you’re in the market for a vehicle!

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Google Jun 4, 2026

My wife and I recently purchased a KIA Sportage from Frank Boucher KIA of Racine. Greg Angotti was our salesperson. He was very respectful, professional, and knowledgeable regarding the vehicle we were interested in purchasing. I would recommend Mr. Angotti to anyone who is interested in purchasing a vehicle from Frank Boucher of Racine. Joe and Marilyn Kiemen

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Google Jun 3, 2026

This was my first visit here to look at a Kia. Kyle Miller made it a great experience for he was very patient and understanding as to my not knowing what i wanted. Very thorough in his explaining the different vehicles. Once i did decide he went over every feature to detail. (which i forgot half of already) I appreciated the time he took with me and would definitely recommend him.

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Google Jun 2, 2026

We bought from this dealership in late May 2026. The whole process was straightforward, there was no nonsense during the negotiation process, and there were no surprises during closing. I really don’t have anything negative to say. Thanks, Team!

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Google Jun 2, 2026

From the moment I walked in, I felt welcomed and well taken care of. A huge shoutout to our salesman Brian, for going above and beyond throughout the entire process. He was knowledgeable, helpful, and made sure I found exactly what I was looking for without any pressure!!! His customer service skills were outstanding, and he took the time to ensure I understood everything from start to finish. He made the whole experience enjoyable and stress-free. I highly recommend Brian to anyone looking for excellent service and a truly positive experience!

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Google May 31, 2026

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Google May 28, 2026

We had a wonderful experience with Troy at Kia of Racine. He knew everything about the car and helped us with best financing.

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Google May 28, 2026

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Google May 27, 2026

Troy took great care of me!

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Google May 27, 2026

Bryan Zamago is the best! He helped me trade in my jeep with negative equity and really was patient with me and my questions. He also came in on his day off to help me ! 🙂

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Google May 19, 2026

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Google May 18, 2026

From start to finish, Kyle Miller made sure we left satisfied. We got the vehicle we wanted and within the budget we desired. Kyle and the finance team did a great job of taking care of us.

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Google May 17, 2026

Dan was helpful & knowledgeable. He listened to my wishes & he answered all my questions. When I picked up my new car, he showed me how everything worked, so helpful. I really appreciated the fact that he was not pushy. He cared about finding me the right vehicle for my needs, instead of selling the most expensive car. I HIGHLY recommend Boucher and Dan.

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Google May 12, 2026

My car (Kia) suddenly started stalling and I needed it to be serviced, as it was still under warranty. Jacob Wenzel at Boucher Kia is the service representative I usually deal with for things like oil changes. I had to have my car towed as it just wasn't reliable to get to the service dept safely. I took a bit of time to figure out what was going on with my car, but I was given a great loaner from day one. I spoke with Jacob several times during this process, with him keeping me informed on what they ... Read More

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Google May 10, 2026

This was not a planned purchase. I appreciate between sales and service what they are doing for me.

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Google May 8, 2026

I am so grateful for everyone in the service department for the major repairs done on my Seltos, the loaner I was provided, the communication, how helpful, kind and friendly everyone is there. Thank you!

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Google May 7, 2026

This car experience was by far the best I have ever had. Greeted immediately and treated like family. Any question I had was answered and the process was fast and smooth. Every staff member involved made this buying process simply wonderful. If you are looking for a new vehicle, the choice is easy…GO TO FRANK BOUCHER KIA of RACINE!!!

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Google May 4, 2026

1 month update! I'm really glad I went to Boucher Kia in Racine for my EV9, even though it meant traveling 2 hours from Madison. I'm enjoying the car and I took it back for detailing last week. The day I picked it up was rainy so the vehicle wasn't detailed to their usual standard. My great salesman Bryan Zamago told me to bring it back when I could and they would detail it then, so I did and it looks great. I highly recommend these people! From week of purchase: I am really impressed with my salesman Bryan ... Read More

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Google May 3, 2026

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Google May 2, 2026

Troy Wolfson was very helpful in working with us to get the deal we wanted and finding a vehicle in their network that had the exact specs we were looking for. No pressure and helped us through and after the process.

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Google Apr 28, 2026

Great service and care. Went at my pace and answered all my questions ☺️

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Google Apr 27, 2026

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Google Apr 26, 2026

Purchased a 2027 Kia Telluride Hybrid here and had a very good experience, particularly with our salesman Kyle Miller and finance person Maria Stein. Both were very knowledgeable and great to work with. Kyle did a great job showing the vehicle and many of its features before taking it for a test drive. The ride quality, power and features of the new Telluride Hybrids are amazing. After some typical back and forth with the sales manager, we agreed on a price that was competitive with an out of state dealer offering some good deals. After the sale, Kyle did an excellent ... Read More

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Google Apr 26, 2026

Best car buying experience. Great knowledgeable friendly staff. Did not feel pressured at all. It was like buying from family. Alissa and Maria were wonderful!!!

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Google Apr 24, 2026

Bryan Z was great! Very patient and extremely helpful. This is my 3rd car I've purchased from Boucher Kia. Absolutely love my new car.

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Google Apr 24, 2026

Was very happy with the whole experience! Everyone was so friendly and I didn’t feel pressured at all. Highly recommend Frank Boucher Kia

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Google Apr 22, 2026

Just wanted to post how great of an experience we had working with Megan Ponti on the purchase of our new car. The process was so smooth and she was very informative on the car specs. We really appreciated the time & care that she took to go over the details and give tips and tricks on optimizing the car's hybrid performance and on answering any questions. We've now had the car a few weeks and are absolutely loving it!

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Google Apr 22, 2026

I am extremely upset and disappointed with the service I received. Yesterday, I came in ready to purchase a new vehicle with a check from my bank, pending final numbers. Troy, our salesman, was absolutely amazing—professional, attentive, and thorough throughout the entire process. He truly did everything right. However, the experience took a turn when it came to financing. I clearly stated multiple times that I had a bank draft. Each time, I was told it would be handled once we got to finance. After being there from 9:30 AM until noon, Kevin from finance finally informed me that the ... Read More

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Google Apr 19, 2026

Lee McGee is a great salesman. Always treats you with respect and kindness. Lee and Boucher Kia make the buying experience easy. Thank You

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Google Apr 19, 2026

Brian Halfaday was very knowledgeable, respectful, and a great listener. He guided us to a great fit, providing a wide range of options, numerous test drives, and ultimately a car that we are excited to transition into. I’m confident that he will be more than willing and able to answer any questions that might arise as we learn all the awesome features of our new vehicle.

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Google Apr 17, 2026

Best customer service I’ve had at a dealership in a very long time. Natalie in service department went above and beyond to explain the repair process for my vehicle. No one enjoys the surprise expensive repairs and she worked with my outside warranty to get me as much assistance as possible. They were able to get a loaner vehicle for me. Then explained the loaner vehicle Bells and whistles because it was a bit different than what I was used to. The team genuinely cares about their customers. Forget the other KIA dealerships and just come here.

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Google Apr 14, 2026

It was Great !Everyone was friendly, helpful, great attitude, atmosphere was awesome 😊😁😀. Would highly recommend! They will go out of their way to find you the best deals! They found me an awesome deal! Very happy, grateful, and thankful😌🙏. Very satisfied,

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Google Apr 11, 2026

Very patient and went over everything

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Google Apr 10, 2026

It was such a pleasure working with Brian Halfaday, he was extremely knowledgeable, not pushy, and very easy to work with! We would recommend them to anyone who needed to find a new vehicle!

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Google Apr 9, 2026

I bought my Kia Sorento a couple of months ago, and it was just a smooth and amazing experience. I was a little stressed out but Bryan and Brandon made me feel comfortable and at ease. I LOVE my car so much and would tell anyone that is considering purchasing a car through them, do it! Today, I brought my car in for her first oil change, the service person was amazing and Bryan remembered me and came over to say hello. I couldn’t be happier!

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Google Apr 9, 2026

I brought my Atlas in to Boucher Volkswagen after a terrible experience at Discount Tire. Todd in the service went above and beyond to help me out. When Todd saw that they let me leave with only 4 lug bolts he had his mechanics take a look to see what they could do. They got it fixed in like 30 min and didn’t even charge me for the lug bolt and shop fees. I found my new mechanic!

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Google Apr 7, 2026

My husband and I had a great experience at Boucher recently. We purchased our very first new car. Megan Kolmos was so helpful. She really made the whole process feel less scary. She answered all of the questions we had with such patience and made sure we were happy and comfortable the whole time. Our new car is beautiful and we plan on using Boucher again in the future!

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Google Apr 6, 2026

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DealerRater Apr 5, 2026

Wonderful service, helped me stay within my budget. Damon went above and beyond . He made sure everything was smooth. I highly recommend.

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Google Apr 5, 2026

Great experience, the purchase of our new vehicle was fast and easy. Our salesman was knowledgeable and made sure we were comfortable with the vehicle features prior to leaving.

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Google Apr 2, 2026

I worked with Brian for a new Kia carnival. Boucher in general has been great from the management to finance to the sales team. They made me an aggressive offer off the bat which saved a ton of time shopping around. I even verified by getting offers from a few other dealerships for the same car model so I knew their offer was a solid one without a ton of run around and negotiation. Will be back for future car shopping

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Google Mar 26, 2026

10/10 experience. LT was professional and honest which I really appreciated. He listened to what I wanted, respected my budget, answered all my questions on my list and made sure I walked out happy which I did with a 2025 Cx5. If you’re going car shopping, ask for him. Period.

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Google Mar 26, 2026

We had a great experience at this dealership, and a big part of that was thanks to Troy. From the moment we walked in, he was friendly, knowledgeable, and genuinely helpful. He took the time to show us a variety of options without any pressure, making sure we felt comfortable and confident in our decisions. Troy really went above and beyond to answer all of our questions and make the process smooth and stress-free. We never felt rushed, and it was clear he cared about helping us find the right fit rather than just making a sale. Overall, we were ... Read More